BITMAIN UK has a rating of 4.06 stars from 62 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BITMAIN UK most frequently mention customer service.
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D9 miner arrived timely, very well packaged and ready to mining. All parts as advertised. Cannot complain! Even spoke with tech support regarding query on PSU. Answered all questions in a kind manner. Would highly recommend.
Unfortunately, I was thoroughly unsatisfied with the whole process of buying KDA Miner KA3 from Bitmain UK. The delivery was extremely slow, the payment process was fraught with problems, and customer service didn't respond to my inquiries in a timely fashion. I don't recommend anyone use this online store as they are unreliable and unhelpful when it comes to customers service.
D9 miner arrived timely, very well packaged and ready to mining. All parts as advertised. Cannot complain! Even spoke with tech support regarding query on PSU. Answered all questions in a kind manner. Would highly recommend.
I'm pleased with the Miner S19 XP that I bought from Bitmain UK itself, but their website is incredibly slow and laggy. Additionally, the packaging arrived damaged which was a bit of nuisance. Despite this, company has been quick to respond to my inquiries and offer solutions to the problems I encountered. All in all, I'm pleased with my purchase - just wished their website was a little bit faster and better packaged!
Easy to set up and when I encountered problems with connecting a monitor the customer service was very kind and helpful.
10/10 i completely recommend
I've had three antminers S19 XP from Bitmain UK over the last 2 years all continue to work faultlessly. Highly recommended
Fairly simple ordering procedure, if you understand the technology, reasonable price, and good customer service and delivery.
Unfortunately, I was thoroughly unsatisfied with the whole process of buying KDA Miner KA3 from Bitmain UK. The delivery was extremely slow, the payment process was fraught with problems, and customer service didn't respond to my inquiries in a timely fashion. I don't recommend anyone use this online store as they are unreliable and unhelpful when it comes to customers service.
Good service. One slight issue with procurement of an accessory piece but otherwise excellent.
Got my backorder KS3. Packaging was very good. Customer service was great. Honestly very much worth it. Didn't take them long either!
Top company for all your mining needs. Recommend to all!
Easy to order, easy to track and really impressive after care support. Would recommend.
Well packaged, arrived on time. Great communications, able to check status. Very good technical support with user questions over the telephone and remote diagnosis.
I made a purchase, which was confirmed and processed, then canceled TWICE, refunded TWICE. I called my bank, egg-brains customer service twice. I text the chat agent 3x. I have the transcript them giving me multiple different reasons as to why my payment wasn't processed. The customer service people wouldn't try to fix my issue only blame my bank, me or prior customer service agents. I'm no closer to a answer 8hrs later. THE WORST PART IS, that same card at the SAME PURCHASE did process one of the parts I ordered. (now being shipped to me) even though they canceled the other 6 items on the same order and calmed my card can't be processed? I know this sounds crazy but these people are vastly incompetent.
The delivery process if my recent order from Bitmain UK was incredibly slow. I waited nearly three weeks for my KDA Miner KA3 to arrive, and when it finally did, the package was damaged. My experience with customer service was positive. They were understanding and helpful, which made it an overall not that bad.
Had some issues with delivery, but other than that the miner is ok. Overall, recommend
Great communication when I bought my KS3 and I was well informed throughout the delivery process.
Justin is a credit to the company very patient and very understanding highly recommended
Ordering was easy; the Antminer arrived about 1 week later. This is the second time I have used Bitmain UK and I will do so again and recommend it to Friends.
Very pleased with the help and advise I received to get me exactly the miner I wanted.
We have ordered several miners from Bitmain UK. We have also asked for their advice on upgrades and setting up the machines. The people we have spoken to are always helpful, courteous, and knowledgeable.
Price was very reasonable and competitive. The issue came with the customer service and delivery. I selected the 9-11 day turn around (Acceptable time frame), I contacted them after 9 days (Not working days) and asked if I could pay them to get it to me a bit faster as I had a client waiting on me. I was told that it wouldn't be worth it and my system would be with me by working day 11. On working day 11 I got an email to say the system was "Being Built", which was not good, So I contacted them to see if I could get it out for a Weekend Delivery, to which I was told "No". Long story short, lots of emails later. I recieved my system on working day 17. Unacceptable. I lost the client because of it!
Great communication throughout, bought a L7 over the years with no issues so far.
I recently bought a Litecoin Miner L7 from Bitmain UK and it was an overall good experience. Even though the store had limited options of the other miners, but the one I chose was the best choice for me. The delivery was quite slow, but that's to be expected with most online mining stores.
Never had a problem with them. Was able to get Antminer KS3 from them when everyone else was sold out.
Slow shipping time. Delivered in 17 days tho! And shopping is usually high as its coming from US!
KA3 miner works great and was delivered promptly. No issues. Highly recommended!