• EliteSingles

EliteSingles

Overview

EliteSingles has a rating of 1.08 stars from 547 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EliteSingles most frequently mention customer service, fake profiles, and credit card problems. EliteSingles ranks 710th among Dating sites.

  • Service
    202
  • Value
    208
  • Quality
    208

This company does not typically respond to reviews

Positive reviews (last 12 months): 1.2%
Positive
1
Neutral
0
Negative
82
118
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Literally, every single person I have met on Elite Singles has been a fraud or a fake.
  • No customer service: no email, no form, no phone number.
How would you rate EliteSingles?
Top Positive Review

“I had given them a one star review and was given a refund so feel less angry.”

Thomas S.
1/27/23

There were about six-seven people in my state on the site, as a woman that is 55, I was approached by many romance scammers. I was surprised when I asked for a partial refund and it was granted.

Top Critical Review

“More scam profiles than any other dating site”

Nora M.
2/9/24

This is the worst dating site ever. I was online for less than 21 days. The site notified me of 3 suspected scam profiles that had been in contact with me. There were an additional 2 profile contacts by con artists that they did not pick up on. Both eventually wanted money. Other than that they totally ignore the distance parameters you input. Most of my matches lived in the US or Quebec.

Reviews (547)

Rating

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Reviews that mention popular keywords

elite singles (96) customer service (83)
Thumbnail of user noram248
1 review
2 helpful votes
February 9th, 2024

This is the worst dating site ever. I was online for less than 21 days. The site notified me of 3 suspected scam profiles that had been in contact with me. There were an additional 2 profile contacts by con artists that they did not pick up on. Both eventually wanted money. Other than that they totally ignore the distance parameters you input. Most of my matches lived in the US or Quebec.

Tip for consumers:
A warning should be posted on this website. They are disgusting

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Thumbnail of user taris15
3 reviews
0 helpful votes
March 5th, 2024

I signed up for this service months ago that keeps showing me the same inappropriate choices day after day. Same $#*!, different day, mostly not having anything to do with my preferences. Cancel my subscription! Ooops, no way to do so!

Tip for consumers:
The results on this dating site have been the same since day 1 which was several months ago. No emails, no notifications, nothing of interest, inappropriate results, still there day after day, and no way to delete! The delete option is not live!! Let me out!!!!!!

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Thumbnail of user radazapau04
1 review
0 helpful votes
April 9th, 2023

Good evening ghuys I need a simple chat meet
Et honest honest and understanding and patience carrying

Thumbnail of user paulg2875
1 review
1 helpful vote
January 14th, 2024

You can't even talk to anyone at the management - they don't let you! When a company makes it hard to contact them, there is a reason for that. I can't imagine anyone EVER renewing once they get ripped off at first. The site has soooo many scammers. Usually they only have one photo — and also, no matter what their age is, the profiles mostly say these two things:
1) want kids someday (even if they are 55 etc…makes no sense)
2) they all have a masters degree! Few have masters degrees. The scammers all say "masters" to make them look better to the other party.

Also…stay away from ALL Asian women on the site (probably aren't real) - notoriously scammers.

There are so many bad dating sites and this is in that pile of $#*!.

Notice what the person does for a living on the photo below. "real estates". Americans don't say that, we say real estate with no "S". Telltale sign they aren't from America like they say they are.

Tip for consumers:
This is one of the worst dating sites.

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Thumbnail of user rdt0086
3 reviews
0 helpful votes
February 22nd, 2024

The site it self is a bit of a scam because even if you are a paying member the other person can not see your message, picture, or respond to you or unless they are also a paying member. So you are getting cheated automatically by the site.

Second, almost every single person I did chat with, which was quite a few, ended up being a scammer. The conversations generally would last for hours, maybe not all at once, but they are trying to get you interested before they drop the scam pitch. For example, "let me help you invest in crypto binary option trading" or "poor me can you help" with money or gift card. You're more likely to win the lotto by spending this amount of money on the website, than you are likely to find love on this site.

Thumbnail of user mex92qj
1 review
1 helpful vote
January 12th, 2024

This website has fake profiles. Within 2 weeks of joining, I started getting messages that "xyz" user who you were in communication with is being investigated fraud... Most users are fake - you can easily make it out.

Tip for consumers:
Avoid this site.

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Value
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Thumbnail of user rosaa228
1 review
0 helpful votes
January 5th, 2024

While elite singles has a good sounding name, it does not live up to any expectation you would want from any matchmaking company. It also does not vet anybody it simply takes money and lets anybody join without verifying anything. I would not regard this as a safe website. I tried to cancel, but it had been over three days (it was a week) so there was no way to cancel it despite them breaching their own promises. Over half the people who communicated with me did not have pictures, some had gross statements about what they wanted and others made comments that were disrespectful, sexual, and inappropriate. While those people can be reported, it is not my job to clean up their website, it is theirs. Essentially they breached their own contract and will not return money. If you want matchmaker get a human being or get matched friends you trust or activities you get involved in. This is NOT the way to go. I WOULD WRITE THEM A NEGATIVE NUMBER IF I COULD — THEY ARE ALSO BASED OUT OF BERLIN, NOT THE UNITED STATES. They must laugh all the way to the bank duping all the people who sign up!

Tip for consumers:
Refund policy should’ve been stated in clear language upfront. There should be a description of how they verify applicants in order to qualify for using the term Elite. They need to monitor the language and statements made by participants to ensure safety.
Not Elite. Not Safe. Not Verified. Only interested in money. Minimum sign up is three months — that should say at all. One month as a trial is not offered!

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Thumbnail of user keithw1304
1 review
0 helpful votes
January 15th, 2024

The worst site & experience I've ever had. I should have done more due diligence <-$90> later:-(...

Thumbnail of user bn97aa
1 review
0 helpful votes
March 5th, 2024

The people I was interested in 100% of them turned out to he scammers here is how I find out:

All of them had lavish lifestyles, had a great job, great looking, talk about the things woman would love to hear, quickly wanted phone number, 90% of the day hours show active online profile, meaning they were chatting with others, don't they have jobs?

So I reported them and Elite singles reveal they are scammers. So be very aware of this site.

Elite singles didn't allow me to send them a message anymore because I offered to catch the scammers online for them since I'm getting very good at it. LOL...don't sign up for this site, it's horrible

Tip for consumers:
I hope there was some way to ban this site.

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Thumbnail of user sandrak1640
1 review
1 helpful vote
December 5th, 2023

I get periodic excited emails that someone smiled at me then can't find that person. It's just a mishmash of photos with very little connection. Extremely disappointed!

Tip for consumers:
Don't bother. It's a mess

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Thumbnail of user devansatty
1 review
0 helpful votes
December 11th, 2023

Been there a while, just to watch the scammers. It's nuts. Terrible site. Don't spend any money there guys.

Tip for consumers:
Almost every match was a scam. The issue is they tolerate this because even an idiot can tell what's going on.

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Thumbnail of user marko867
1 review
2 helpful votes
February 18th, 2022

Many dating sites that I have used have a dedicated customer service number but, EliteSingles does not. I'm running into issues with the "explore" function but, have had not found any helpful answers provided by other members. If your spending good money to use there website then they need to apply some of that money to a dedicated telephone customer service department.

Thumbnail of user shawnb945
1 review
3 helpful votes
November 22nd, 2023

I interacted with 15+ people (got 20-30 "smiles") over a 1 month period and 100% were deemed to be fake profiles. Save your money. You can read the profiles and see the exact same text in multiple profiles and many pictures of almost celebrity looking people. I just started reporting them to try and help others. Worst spend of $100, glad I only did 1 month!

Tip for consumers:
Unsubscribing is very difficult, doable but not easy

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Value
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Thumbnail of user enriquem117
1 review
26 helpful votes
May 25th, 2022
Verified purchase

The quantity of paying members is minimal, so your options of someone close to your area is very small, perhaps 2 to 4 in your city. That is for a month. Also, the site is full of scam members with fake profiles with who knows what intentions. Previous to joining the site I did my research and found excellent reviews, for sure they are fake. I just wrote this information so other people save their money and disappointment.

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Thumbnail of user elleng444
1 review
1 helpful vote
January 2nd, 2024

Having their 72 hr. Window only to ask for a refund is RIDICULOUS! The3y kept sending me the same pitiful selections--miles away from my requested zone. The couple men I responded to, didn't respond to me, yet the site kept sending me the same folks.

Thumbnail of user shkesh20
1 review
2 helpful votes
October 29th, 2023
Verified purchase

Don't waste your money. Every day I receive lots of profiles to view. But in 45 days no visitor of my profile. The poorest dating app ever, after using several other dating app! I assure you it is just waste of money. After sending several email, still no improvment. I can provide all the communications that indicate the poor performance of the web n the app ( which are not quite along each other). I wonder if anyone has ever found love through this dating site/app. I doubt! It was just waste of time n money. No star at all!

Thumbnail of user pmekanon
1 review
0 helpful votes
March 10th, 2024

Been with the site for many years. First, it went well. Then, I got a few scammers from the site. All kinds of lies and BS. Site admin is not very concerned about the user's safety. Fee is very high. Not worth anything.

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Thumbnail of user aidenf25
1 review
0 helpful votes
December 8th, 2023

Save your money and stay away from EliteSingles. This app has the same sketchy users as any FREE dating app but charges for anything and everything. All non-refundable despite what they initially promise. They don't have any options to request a refund and by the time you figure you had to email them, they say too late. No refunds.

Tip for consumers:
The worse dating app I've ever tried.

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Thumbnail of user jos589
1 review
0 helpful votes
February 14th, 2024

So, they told me I need to expand my preferences. 100 miles isn't unreasonable. So, they match me with Scotland 300 miles away. They match me with people 20 years younger. The list goes on. I think they're desperate for members so chuck out everything they can muster

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Thumbnail of user caroll293
1 review
0 helpful votes
December 19th, 2023

Elite Singles has had repeated ongoing glitches and technical problems with logging in. It suddenly stopped recognizing a password I'd used for months. I Requested a pw change to fix this problem. An email arrived. When I clicked on it I was told "the link was no longer valid" This happened multiple times. Have not been able to sign on for about 2 weeks to a service I'm paying for. There is no customer care address. The site states they have a HELP form online - it is un-findable. I see that others are having similar problems. I have tried to write to "support" one last time to resolve tis but will probably be requesting my money back.

Tip for consumers:
Please see my previous paragraph about login glitches, unavailable address to write customer care and repeated technical login problems never resolved.

Thumbnail of user staceyb650
1 review
0 helpful votes
December 15th, 2023

After only one week and paying 83 dollars Canadian for one month, all I encountered was scam profiles. I was sent emails from their safety team telling me the person who contacted me was a fake profile. I wanted a refund as I wasn't able to match with anyone that was real but they denied my refund. Joke of a site!

Thumbnail of user kayk331
1 review
0 helpful votes
December 31st, 2023

Thee absolutely worst dating site I have been involved. They continue charging you after you cancel and the worst is I was just fraudulently charges apppx. 278.00 by them when I have not been on their site and have canceled their service a year ago. I have filed a complaint to the Consumer Financial Protection Bureau, PO BOX *******, Washington, D.C. *******.

Tip for consumers:
The company has no integrity. I would rate less than one star but the app. won't allow me to.
I have filed a complaint with the Consumer Financial Protection Bureau and so can you. They clearly cannot self regulate.

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Thumbnail of user jackb612
1 review
5 helpful votes
November 12th, 2019

Oh wow... I am glad I read up on these reviews... thanks! Especially to all the ladies who took the time to alert the skeptical, savvy men like me. You guys really helped me dodge a bullet!

Thumbnail of user monicab742
2 reviews
4 helpful votes
September 30th, 2023

Terrible site. Expensive and not for professional people. Worst of all, I corresponded with a scammer that goes by the name of Raymond Beasley. He asked for money in two weeks, reported to the FBI. Photos that scammer is using below

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Thumbnail of user mandyh76
2 reviews
12 helpful votes
December 21st, 2019

Very loose matching algorithm. No accuracy of matches at all. Not enough opportunity to describe oneself or one's own needs in one's own words. Horrible app where scrolling can cause you to accidentally like' something on someone's profile and no way to unlike' it after. WTH?!

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EliteSingles.com dating? Join one of the best online dating sites for single professionals. Meet smart, single men and women in your city!

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Thumbnail of user jamesk164
James K.
Typically does not respond to reviews

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547 reviews
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